Healthcare
John worked as an accounts manager for a local manufacturing business. Late on a Friday afternoon, he received an email which appeared to be from one of his regular suppliers, Mr Liu from Zhang-Fei Industries, a ball bearings supplier in Asia. Mr Liu’s email explained that due to a change in their internal finance system, he needed John to update their banking details, including a new account number.
If you receive an email with a request involving financial details that you know nothing about, don’t action it until you are sure it’s the real deal.
John took the email at face value and changed the banking information in his company’s database. A few days later, John made a scheduled payment to Zhang-Fei Industries for $17 000.
Two weeks later the ball bearings from Zheng Fei industries had not arrived so John telephoned Mr Liu. Mr Liu said he hadn’t received payment for the last order and had consequently cancelled shipment. John told Mr Liu that he had processed the payment personally to make sure it was paid according to the new arrangements. After some investigation it became clear that Mr Liu had not sent any request to update his company’s banking details and John had fallen victim to a scam.
In the weeks to come, with the initial loss of $17 000, the delay in supply flowing from missed orders and broken contractual obligations, John’s company estimated their loss to be over $30 000.
Your complete FAQ guide to fund recovery
Welcome to our in-depth FAQ hub on reclaiming stolen assets. Inside, we address the questions clients ask most about tracing lost funds, navigating legal hurdles, and securing successful payouts in the shortest possible time.
Once you submit basic documentation and sign our engagement letter, our analysts begin tracing funds within 24 hours.
No. Neverstate works on a no-win, no-fee model. Success fees are deducted only after recovered funds are returned to you.
We specialize in crypto theft, business-email compromise (BEC), romance scams, fake investment platforms, and unauthorized wire or card transactions.
Yes. While speed helps, our legal partners can still file claims and court orders on historic cases—some over two years old.
Absolutely. Neverstate has recovery partners in 30+ jurisdictions and accepts clients worldwide.
You’ll get a secure portal login plus weekly email reports. Urgent milestones—like asset freezes—trigger instant alerts.
Transaction receipts, chat logs, emails, wallet addresses, and any correspondence with the fraudster help us build a stronger case.
Not negatively. Our investigations complement law-enforcement efforts and we share admissible evidence upon request.
Yes. Our blockchain forensics unmask mixing patterns, identify exit wallets, and support legal seizure of laundered assets.
Neverstate currently maintains a 92% success rate across more than 400 closed cases.
All client data is stored in encrypted vaults, and we comply with GDPR and SOC 2 security standards.
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